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Innovative Community Support Services

, ON

Innovative Community Support Services


Description of the role

Residential Support Workers, why join our TEAM? Well, there are many reasons!

You will be joining a diverse, inclusive, and passionate team of employees who are dedicated to making a meaningful difference in the lives of the individuals we support. We offer:

On-going learning and career development opportunities.
Membership in a matching RRSP program.
Extended Health, Dental and Vision Care.
Employee and Family Assistance Program.
Free Parking.
Friendly, respectful, supportive, and inclusive work environment.

Innovative Community Support Services (ICSS) is a non-profit charitable organization that is committed to creating and providing families & individuals with innovative, high quality and cost-effective community-based programs and services that promote a strong sense of wellbeing while making a positive contribution to our culturally diversified community.

We are looking to hire experienced Residential Support Workers.

The rotations include days, evenings and weekends.


The Residential Support Worker provides person-centered supports to individuals with a developmental disability, physical disability, challenging behaviours and/or a dual diagnosis in residential locations. The Residential Support Worker will work directly with individuals in helping set goals and making healthy life choices. The Residential Support Worker will work closely with the supervisor, the team, and individuals to lead, observe, plan and implement, programs and activities that promote learning and development in daily living, social and life skills.

Duties and Responsibilities:

Understand and promote the rights and responsibilities of the individuals.
Work independently or within a team to prioritize and complete shift requirements while still meeting the individual’s needs.
Provide support to individuals by carrying out duties and following their support plans, considering their choices, needs, and actively involving them.
Participate in assessment, goal setting, and program planning for the individual.
Provide support in areas of personal hygiene (total care for some positions).
Follow through with the individual’s prescribed dietary needs.
Perform general household cleaning duties.
Follow individual’s prescribed transfer and lift procedures.
Develop and maintain respectful and positive cooperative working relationships to contribute to the integrated, seamless delivery of services from ICSS, including individuals, staff, families, etc.

***Our main office is located in Orleans; however, the positions are for residences located in Orleans, Cumberland, Navan, Sarsfield & Rockland, Ontario.

This job posting is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the agency.

Please include your resume as well as a cover letter outlining your accomplishments and indicating why you would be suitable for this position. Must have experience. We thank all candidates applying. However, only those candidates selected for an interview will be contacted. Apply to

No phone calls please.

Please check your email inbox regularly (spam and junk too) for interview invitations.


Job Types: Full-time, Permanent

Post Expires

Education Requirements
DSW, PSW, or relevant education and experience in the field.

Employment Type
Full Time

Base Salary
$26.20 ($23.20 + $3.00 wage enhancement funded by the Ontario government). CAD

Job Benefits
On-going learning and career development opportunities. Membership in a matching RRSP program. Extended Health, Dental and Vision Care. Employee and Family Assistance Program. Free Parking.