News & Events

Organization
Community Living Ajax Pickering and Whitby

Website
www.clapw.org

Description of the role

POSITION: PROGRAM MANAGER – ACCOMMODATION SERVICES
LOCATION(S): AJAX, PICKERING, AND WHITBY
REPORT TO: LENA REILLY, SENIOR MANAGER OF OPERATIONS

JOB SUMMARY:
 Support individuals with a dual diagnosis (developmental disability and mental health disorder and/or challenging behaviour)
in a residential home setting.
 Lead/manage direct support staff to ensure the duties are carried out.
 Ensure program compliance with Municipal By-Laws, Fire Code, Health & Safety, and Developmental Services Act, Quality
Assurance Measures requirements.
 Model exemplary professional communication, and respectful engagement with supported individuals, family members,
Association employees, and the community.
 Ensure the provision of environments that are tailored to the individual strengths/needs of each person supported. These
environments must also be designed to ensure that all involved are safe by in part, ensuring that policies and procedures are
adhered to as specified and required.
 Ensure the established Person Directed Planning process for all supported individuals is maintained.
 Oversee the programming of assigned clients including analysis of data, making data driven program changes, writing, and
updating Individual Service Plans, attending/organizing team meetings, and working as part of the interdisciplinary team.
 Provide ongoing support and training to families.
 Monitor and support direct performance of direct support staff on an ongoing basis and formally appraise, at least annually,
the performance of each staff based on job description and established goals.
 Assume temporary management of alternate programs when required.
 Contribute to and participate on Association and Community committees.
 Attend team meetings and training events.
 Conducting meetings with caregivers, educational and community agencies.
 Provide training designed to meet the needs identified through the Person-Directed Planning process.
 Participate in community assessments and community-based treatments as needed.
 Recommend training and development for support staff.
 Meet regularly with direct support staff, supervisory team, interdisciplinary team, and Senior Manager of Operations to
review program needs and all aspects of service.
 Revise job descriptions as necessary in collaboration with the Human Resources
 Hire and provide orientation and training to full-time, part-time, and students to meet ongoing needs.
 Ensure the organization of supports for individuals in obtaining services in the community.
 Perform various administrative duties (i.e., financial, health & safety, medication, property inspections, progress reports,) as
required.
 Assuming emergency on-call rotation duties as required.
 Ensure all compliance documentation is completed on time throughout the course of the year.
 Budget preparation and management; administration of petty cash, review and coordination of site expenses
 Perform other duties as assigned.

Post Expires
2024-08-08

Education Requirements
DSW or Equivalent, Degree in related field

Employment Type
Full Time

Base Salary
Start rate $70,644 per year CAD

Job Benefits
Full Benefits including RRSP